Support & Services
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ReliaTel Foundation Kits Deliver Immediate Monitoring and Management
ReliaTel includes a large number of Foundation Kits that provide a complete set of basic monitoring rules, patterns and scripts designed for specific device types. These kits enable systems administrators to rapidly implement and apply ReliaTel management to these devices, with very little configuration effort. The quick start libraries include functionality to automatically monitor and generate alarms based on key device operation and health metrics of many popular PBX's, switches, servers, and communications network devices.
Below is a PARTIAL LIST of popular devices that currently have ReliaTel Foundation Kits available for immediate delivery. Additional libraries are available, so if you would like a quick start library for a device that is NOT LISTED below, please contact TONE Technical Services to obtain the quick start library for your specific device(s).
| Device Brand |
Device Model |
| Acme Packet |
Net-Net 2620 |
| Acme Packet |
Net-Net 4500 |
| Acme Packet |
Net-Net 9200 |
| ADC |
Carrier Access DS3 Controllers and DS1 cards |
| Adtran |
Multiplexer |
| Adtran |
MX2800 STS1 |
| AlcaTel-Lucent |
OmniPCX |
| AlcaTel-Lucent |
5ESS |
| AlcaTel-Lucent |
Sonet DMX |
| APC |
UPS |
| Asentria |
Teleboss 850 - Buffer Box to monitor Nortel Meridian Option 11,61,81 or CS1000 |
| Asentria |
SL81 |
| ASPECT |
ACD Device |
| Audiocodes |
Mediant MP,M1K,M2K,M3K,M5K,M8K |
| Avaya |
Media Server S8xxx series |
| Avaya |
Media Gateway Gxxx series |
| Avaya |
ACE - Agile Communication Environment |
| Avaya |
AES - Application Enablement Services |
| Avaya |
Aura Session Manager |
| Avaya |
Aura System Manager |
| Avaya |
Modular Messenger |
| Avaya |
SES - SIP Enablement Service |
| Avaya |
IPOffice |
| Avaya |
Meeting Exchange |
| Avaya |
Definity G3 series PBXs |
| Avaya |
CMS |
| Avaya |
Intuity Octel |
| Avaya |
UPS |
| AVST |
Call Express |
| Cisco |
Call Manager/ CUCM Publisher/Subscriber |
| Cisco |
Unity Voicemail |
| Cisco |
Router 1760 |
| Cisco |
Router 1841 |
| Cisco |
Router 26xx (2611) |
| Cisco |
Router 28xx |
| Cisco |
Router 38xx |
| Cisco |
Router 45xx Series |
| Cisco |
Router 72xx |
| Cisco |
VG220 |
| Cisco |
VG224 |
| Cisco |
Gateway 5300 |
| Cisco |
Gateway 5350 |
| Cisco |
Gateway 5400 |
| Cisco |
Gateway 5800 |
| Cisco |
CAT 2950 |
| Cisco |
CAT 2960 |
| Cisco |
CAT 3550 |
| Cisco |
CAT 3560 |
| Cisco |
CAT 3750 |
| Cisco |
CAT 6500 |
| Cisco |
Gatekeeper |
| Cisco |
CSS v2 |
| Cisco |
CVP |
| Cisco |
HSI - H323 |
| Cisco |
ICM |
| Cisco |
MGX Voice Interworking Service Modules |
| Cisco |
PGW |
| Cisco |
Unified Contact Center Express 7.0 |
| Cisco |
ITP |
| Cisco |
CVP Customer Voice Portal (SDDSN) |
| Cisco |
CVP Media Server |
| Cisco |
CVP SPTTL |
| Cisco |
CVP Windows based |
| Convergys |
IVR Edify |
| Cybertech |
Call Recording |
| Dantel |
Dantel |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Nortel BCM |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Siemens Hicom |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Siemens Hipath |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Ericson MD110 |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Nortel Meridian Option 11,61,81 or CS1000 |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Nortel Meridian Port Count |
| Data Tracker |
Tracker 27xx - Buffer Box to monitor Mitel SX2000 |
| Dowslake |
MTS1080 switch |
| DPRS |
DPRS |
| Eaton |
Eaton 3000 |
| Edgebox |
Edgebox |
| EdgeLink |
EdgeLink |
| Edify |
Edify IVR |
| Ericsson |
MD110 |
| Foundry |
Foundry |
| HP |
Compaq |
| IBM |
IBM Director |
| Interactive Intelligence (ININ) |
i3ic |
| Juniper |
EX4200-48P |
| Juniper |
NS50 Firewall |
| Juniper |
SSG140 firewall |
| Juniper |
SSL/VPN SA 2500 |
| Kentrox |
Kentrox |
| LSI |
NICE |
| Meru |
MC1030 Gateway/Controller |
| Meru |
MC505 Gateway/Controller |
| Mitel |
SX200 |
| Mitel |
SX2000 |
| Mitel |
SX3300 |
| NEC |
2400 |
| Newfound |
Call Recorder |
| NICE |
Call Recorder |
| Nortel |
BCM |
| Nortel |
Call Pilot |
| Nortel |
CS1000 |
| Nortel |
CS2100 |
| Nortel |
DMS 500 |
| Nortel |
Option 11, 61, 81 |
| Nortel |
SL100 |
| Nuance |
Nuance |
| OCTEL |
OCTEL |
| OS |
Linux Redhat |
| OS |
Unix - AIX |
| OS |
Unix - HPUX |
| OS |
Unix - Solaris - Intel |
| OS |
Unix - Solaris - Sparc |
| OS |
Windows |
| Rockwell |
Rockwell |
| Rockwell |
Rockwell ACD |
| Rockwell |
Rockwell Gate |
| SEB |
Buffer Box to monitor Nortel Meridian Option 11,61,81 or CS1000 |
| Siemens |
HiCom |
| Siemens |
HiPath 3000 |
| Siemens |
HiPath 4000 |
| Siemens |
Phone Mail |
| Siemens |
Rolm 9751 |
| Sun |
Solaris |
| Tandem |
Tandem |
| Tone |
Modem pool monitoring |
| Tone |
WinManager |
| UPS |
APC |
| UPS |
Eaton 3000 |
| UPS |
Tripp Lite |
| Witness |
Witness |
ReliaTel Foundation Kits are fully customizable, providing the option to use the configured library as shipped, or customize the message types, severities, and alarming options to fit specific installation requirements. Using ReliaTel Foundation Kits, users are assured that all systems, devices, and elements within the communications network are immediately managed for faults, and critical alarming based on faults is implemented.
To Request a specific ReliaTel quick start library, send an E-mail to Tone Support
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