Service Provider Solutions

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

Service Provider Solutions

Unify the Management of Your Disparate Customer Environments

For Managed Service Providers (MSPs), ReliaTel offers a unified, vendor-independent solution that manifests broad leaps in efficiency, visibility and service. ReliaTel consolidates monitoring and management of MSP technologies and customer environments within a single, browser-based window, demystifying the complexity of hybrid architectures to give you intelligent control.

With ReliaTel, you can deliver superior voice and data systems management to your customers. If they are utilizing a hybrid environment for the first time, you will have the power to help them migrate and evolve more efficiently while creating additional revenue sources for yourself. Simply put, ReliaTel is a cost-effective solution that enables a strong competitive advantage.

Integrated, Platform-Independent Visibility
ReliaTel provides a true, integrated view of your entire service environment and infrastructure, regardless of the technology manufacturer or vendor. In a single solution, ReliaTel ensures superior service and visibility.

Meet SLAs With Ease
ReliaTel’s dynamic, real-time management gives you the immediate insight necessary to meet SLAs consistently. Through ReliaTel, MSPs are continuously aware of significant events, issues or problems that can negatively impact infrastructure reliability, applications availability, operational efficiency and service level commitments.

ReliaTel is an illuminating, off-the-shelf solution that strategically positions you for revenue-generation, improved operating efficiency and service cost-reduction today and tomorrow through:

• Remote monitoring of voice and data networks and business-critical applications
• Comprehensive performance management, reporting and analysis
• Efficient service level management, cost reduction and customer satisfaction