Converged IT Management

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

Business Service Assurance

Assure the Delivery and Continuity of Business Services with ReliaTel...

Businesses require solutions that ensure both delivery and quality of their critical communications and IT services, regardless of network architecture, complexity or diversity.

ReliaTel meets this challenge, delivering consolidated, vendor-independent management of disparate IT business systems, and the end-to-end visibility and capabilities necessary to:

• Proactively manage your converged physical infrastructure
• Assure end-to-end quality of your converged voice services
• Eliminate silos of management across voice, data, and network domains and teams
• Understand how voice quality and service degradation relate to underlying device issues
• Leverage key performance metrics to sustain the quality and capacity of your network
• Fully integrate into your existing OSS and BSS platforms

ReliaTel ensures business services by comprehensively managing and monitoring the entire business-computing infrastructure – across data systems, devices, VoIP and converged networks from virtually any manufacturer – providing a clear, multi-dimensional view of your current service levels across your entire technology landscape.

Through ReliaTel, businesses have the power to consistently detect, respond and resolve problems within SLA targets – and to deliver optimum business service levels across their entire global operation.

Learn more about ReliaTel Business Service Assurance Products:

• ReliaTel Convergence Management
• ReliaTel VoIP QoS Management
• ReliaTel VoIP Network Assessment
• ReliaTel Performance Reporting
• ReliaTel PBX Monitoring