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ReliaTel VoIP Performance, Quality, and Capacity Reporting

Proactively Manage VoIP Performance and Service Levels with ReliaTel Dynamic Reporting

The ReliaTel Performance Analysis & Reporting Facility dynamically delivers comprehensive statistical reports detailing critical operational issues, performance trends, alarm patterns, traffic utilization, quality metrics, and capacity data for all ReliaTel managed systems, VoIP servers, IP Telephony and network devices, and PBXs.

Using customizable parameters and formulas, ReliaTel generates comprehensive text-based reports, charts, and graphs that provide the actionable data needed to:

• Pinpoint operational bottlenecks & hot spots
• Assess VoIP QoS and quality degradation patterns
• Track faults, problem frequency, and duration
• Analyze global or granular Mean Time to Repair
• Identify recurring problems, thresholds exceeded, and performance anomalies
• Prioritize preventative and emergency maintenance
• Scrutinize user activity and access
• Assess staff responsiveness & effectiveness
• Deliver governmental and regulatory data & statistics
• Track SLA deviations and compliance

Through ReliaTel, critical statistical data is analyzed and formatted into easy-to-read reports, charts, and graphs that deliver the critical data Management, Voice Operations, and Network staff need to achieve optimum VoIP and converged voice service levels, with 99.999% availability and reliability throughout the infrastructure.

Learn More About ReliaTel Performance Reporting:

• ReliaTel Operations Performance Reporting
• ReliaTel Voice Traffic and Capacity Reporting